Return/Refund Policy
Last updated: 16 January 2026
Overview
At ScopeLyfe®️, we want you to be satisfied with your purchase.
This policy explains how returns, refunds, and exchanges are handled.
By placing an order on our website, you agree to the terms outlined below.
Returns
Return Eligibility
- Items must be returned within 14 days of delivery
- Products must be unused, unworn, and in original condition
- Items must be returned in original packaging
Items that do not meet these conditions may not be eligible for a return.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift cards
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Digital products
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Items marked as final sale
How to Start a Return
To initiate a return, please contact us at:
Email: Onorimed@gmail.com
Include your order number and reason for return.
Returns sent without prior approval may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method
-
Processing time may vary depending on your payment provider
Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us before returning the item.
Return Shipping
- Customers are responsible for return shipping costs
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We recommend using a trackable shipping service
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ScopeLyfe is not responsible for lost or delayed return shipments
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.
We will resolve the issue as quickly as possible.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account
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Contact your payment provider
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If the issue persists, contact us directly
Policy Updates
We reserve the right to update or modify this policy at any time.
Changes will take effect immediately upon posting on this page.
Contact
For any questions regarding returns or refunds, please contact us at:
Email: Onorimed@gmail.com
Brand: ScopeLyfe®️